The Key Issues

Under ever increasing pressure for rapid delivery of products, companies need reliable equipment and support services to minimise down time.

Quality of product is constantly under scrutiny as markets become more competitive

Pressure on profit margins means that all levels of product and service costs must be controlled and minimised without loss of quality

Service providers often fail to provide continuity of service, which results in slower and therefore expensive response to failures.

The Way Forward

The way forward is to devise programmes of planned maintenance and assured contracts for service that are reliable and deliver quality response to minimise costs and create customer satisfaction with personal service.

The Services

• An engineering service that is personal
• A caring service that is professional, reliable and prompt
• Clear and accurate service records
• Application of understanding and technical expertise in resolving issues.
• Onsite and offsite repairs with assured communication advising progress.
• A service that cares for your business and your customers
• Development of agreed preventative maintenance contracts and schedules
• A cost effective service

Equipment covered. Select an image for more information

Analyse and Expose Scanners and
Imagesetters, all combinations inc.

CELIX and CELSIS

Howtek 4000 & 4500

All Scanner and Imagesetter
interfaces

ECRM rebranded the VR range as ECRM VR
and also rebranded other imaging engines to the
ECRM name. including:-

FujiFilm, Anitec, DuPont XEL, Konica, Xitron, Monotype & Lamp Express